Choosing an ERP system: 8 questions to ask before you decide

Choosing an ERP system is a long-term decision: you will work with it for years. These questions help avoid costly mistakes.

1. What problems are we solving?

Write down 3–5 concrete problems: stock does not match, reports take too long, data scattered across Excel files. The system should solve these, not just “have many features”.

2. Does it cover our processes without heavy customization?

Ask for a demo with your real scenario: from order to invoice, or from raw material to product.

3. Can we start with part of the functionality?

A modular system (such as Odoo) lets you start with CRM or inventory and expand as the business grows.

4. How does it connect to other software?

Check integrations with your online store, bank, couriers, accounting or production equipment. An open API is a big plus.

5. What is the total cost of ownership, not just the license?

Count licenses, implementation, customization, training and support. A cheap license with expensive customization can cost more.

6. Who will implement and support it?

Pick a partner who knows your industry and stays available after go-live. Make sure support is offered in a language you are comfortable with.

7. How will data be migrated?

Agree who migrates customers, products and stock, and who verifies the data before go-live.

8. Will it grow with us?

Consider what happens when users or warehouses double, or when you add a new company or country.

If you like, we can go through your answers to these questions during a free consultation.

Want to discuss your case?

The first consultation is free. We’ll map your processes and suggest concrete next steps.

Related services

More articles